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Acer Aspire One Netbook Wireless Connection Problems

 

Problems Connecting the Acer Aspire One to at BT Total Broadband Home Hub

Wirelessly connecting an Acer Aspire One to a BT Total Broadband Home Hub should be a relatively simple process, however there do seem to to be some connectivity issues and this may be due to the connection protocol or the channel used.  If you do find yourself in the situation whereby the Acer Aspire One recognizes the BT Home hub so far as to display the hub connection name but will not actually connect then try the following steps to rectify the problem.  This has proved to be a solution:

  • Connect the Acer to the hub using the supplied network cable.  If the Acer does not recognise the connection then there may be another unrelated issue.

  • Go into the admin pages for the BT Home hub - enter the IP address of the hub into the Internet Browser on the Acer (normally something like 192.168.1.254).  Find the wireless settings and change WPA to WEP (64bit).  Also change the wireless channel to 1 (or if a different channel if the problems later persist, 1 works in the known case).

  • On the Acer go into the Network Connection manager to change the settings for the BT Home hub connection manager to be WEP and don't forget to enter the key code for the hub.

  • Shut the Acer down, disconnect it from the network cable and then reboot ensuring that the wireless adapter is turned on (Orange light showing).

  • The Acer should now automatically connect to the BT Home hub.

This specific case relates to an Acer Aspire One with Linpus Linux and a BT Total Broadband Home hub and occurred with newly installed hardware mid Feb 2009.  The information given here is provided simply for guidance and IT-Architechs does not provide support directly without a support contract - we just hope it helps you out.

The next problem to resolve regards connecting an Epson SX200 three in one printer to the Acer Aspire One.  More soon...!

 

 

 

Yes, IT can happen today...